FAQ
Whether you're curious about shipping, returns, or product details, we've got you covered with all the information you need to make your shopping experience smooth and enjoyable.
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h
DO YOU SHIP INTERNATIONALLY?
Yes we do! We use top-tier local couriers to deliver your order straight to your door.
If your country however is not found at check-out, please shoot us an email and we can organise shipping for you!
DO YOU OFFER FREE SHIPPING?
Yes we do! We offer FREE SHIPPING GLOBALLY!
WHEN WILL MY ORDER BE DELIVERED?
We process orders within 1-2 days from order.
Once your item is with our courier team, you will receive a tracking link via email or SMS.
Standard Shipping times are as follows:
Australia / New Zealand: 6-8 days
United States: 6-8 days
United Kingdom: 6-8 days
Canada: 6-8 days
Rest of the world: 6-10 days
Express Shipping times are available for ALL countries!
Express shipping times vary from 2-5 days.
I WOULD LIKE TO RETURN SOMETHING I'VE ORDERED
No problems! We accept returns if the item is unboxed, has not been used, and shows no sign of wear and tear.
Please email our support team at support@youniquespaces.com to organise your return.
Once we receive your returned item, you’ll be issued a credit note immediately!
If an item we send you is damaged (this is not likely) then we will send you out a replacement immediately.
WHY ARE YOUR PRODUCTS LOVED BY THOUSANDS?
Put simply, it’s because we take pride in our products and focus on quality!
We are committed to providing you with an exceptional product!